What type of payments do you accept?
Debit and creditcards: Visa, Mastercard, American Express, Discover and Diners Club via Stripe
Do you accept international orders?
Yes!
Please note, your country could charge you a customs/import tax fee.
Every country is different to calculate what you may have to pay. Please refer to the customs website in your country. Some countries have a tax free threshold or charge differently depending on the type of goods.
RABBIT EYE MOVEMENT is not liable for any tax and duties charged in the destination country. The recipient must pay this tax otherwise the products will get destroyed or returned to sender.
Do I receive a tracking code?
Yes, you will receive a USPS tracking code.
How long does it take to pack my order?
We are a small team, so please allow up to 7 days until we ship your items. Thanks for your understanding.
There is something not working with the completion of my order.
If you receive an error code, USPS most likely cannot identify your shipping address. Please recheck. Otherwise contact us at [email protected] with the error code.
How do I contact you?
Please use this form or write to [email protected]
We will add more answers soon.